Our Guarantees

30-Day Total Satisfaction Guarantee
We want you to feel good about your look. Any glasses you purchase from Vision Essentials comes with a 30-day total satisfaction guarantee. We want you to be completely satisfied with your eyeglasses, so you may exchange or return them for a complete refund within 30 days from the date you first receive your eyewear. This guarantee does not cover accidental damage, scratches or breakage.

90-Day Prescription Guarantee
Your eyeglasses also come with a 90-day prescription guarantee. Doctor-approved prescription changes can be made at no charge within 90 days from the date you first receive your eyewear.

Protection & Savings Plan for Eyeglasses  Details
This $25 two-year agreement provides:
  • 50% off a replacement frame and/or lenses if the ones you purchased are broken or scratched
  • 25% off additional pairs of prescription eyewear (frame & lenses purchased together)
  • 25% off non-prescription sunglasses

Savings Plan for Contacts  Details
This $25 two-year agreement provides:
  • $7 off per box of contact lenses
  • 25% off prescription eyewear
  • 25% off non-prescription sunglasses
  • 10% off contact lens solutions purchased in our Optical Centers
  • 50% off polishing of rigid gas permeable lenses
Cannot be combined with other discounts. You can purchase the Savings Plan and apply its discounts when you order contacts online. You can also purchase or renew a Saving Plan separately online.