Our Guarantees

60 Day Prescription Guarantee
At Kaiser Permanente we make every effort to make the most accurate prescription eyewear in a timely manner. If for some reason the doctor requires a change in prescription we will gladly make the change at no cost to you. A doctor’s change is any change within 60 days of delivery of the original eyewear prescription. The member would cover any added cost above the original purchase price. Doctors outside the Kaiser plan are not covered.

Extended Eyeglass Purchase Plan
When you purchase your eyewear, you may want to consider our Eyeglass Breakage Protection Plan. This $35.00 agreement provides: One year against breakage or scratched lenses (Does not cover loss.)

Price Match Guarantee on Frames (excluding Internet offers)