Kaiser Permanente is temporarily closing some locations and offering more video and phone visits to help address the community spread of COVID-19. If you have flu symptoms and are 18 or older you can also complete an e-visit to get online care and advice, be evaluated for COVID-19, and get treatment for symptoms if necessary.

Eyeglass orders placed before 3/18 are finished and we’re in the process of confirming addresses to ship these directly to you. If you have questions regarding your eyeglasses after you receive them, phone 1-800-813-2000 (option 3). While new eyeglass production has been put on hold, you can still order contact lenses and have them shipped directly to you.

Forgot Password?

To have the system send you an email immediately with reset instructions for forgotten user name or password, click the "Reset" button after entering the MRN number and Surname. If the "Reset" option is not successful, please contact support by clicking here.